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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"The whole experience was fantastic and I will recommend you to all of my friends who are looking for a new bike."
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| By: Mike Aurora,IL |
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"I first came to Heritage Harley back in 2005 and ended up buying my first motorcycle which was a new 2005 Road King Classic. I instantly fell in love with that bike. Wow what a dream it was. So then two years later I bought a new 2007 Low Rider, then a new 2007 DeLuxe, and then a new 2007 Street Glide. I think buying four bikes from the same dealership pretty much says it all. These guys from Lee to Jim to Ken and Bryan and Tina all the way to the porters are just fantastic. They have taken care of every detail always with my best interest in mind. I cannot thank them enough for all of the support they have given me over the last few years. I can honestly say these people are now family. Give them a try - you will like the results."
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| By: Gary Naperville,IL |
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"Very Positive experience with all my visits since purchasing my first Harley in May. Your staff is professional and friendly and EVERYONE is willing to help, or suggest whats best for the bike and operator. Very impressive.
Joe
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| By: Joseph Darien,IL |
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"Great people to work with, knowledgeable sales staff was able to help with any questions I had being a first time Harley owner. Beautiful dealership spotless inside and out. I will buy here again. Thanks
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| By: Mike Lombard,IL |
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"This is my first Harley Davidson purchase. Ken and the whole crew made this a very easy choice to buy from Heritage H-D. The whole experence was very easy and professional. I will look forward to buying my next bikes from Heritage H-D as well."
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| By: Kelly Montgomery,IL |
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"You guys had everything I wanted and even extended the courtesy of working with me from 10,000miles away while I was in Singapore. An overall fantastic experience."
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| By: Rick Geneva,IL |
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"To all the team at Heritage H-D You guys are the best! Thanks for getting me my new bike and always taking the time to answer my questions. I can't wait to ride in the spring. "
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| By: Ling Darien,IL |
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"I would like to share why I bought my first Harley from Ken Blazevich at Heritage Harley-Davidson of Lisle. After having an exceptional experience renting a Harley-Davidson from Southern Nevada Harley-Davidson in Las Vegas, Nevada, I came home to Illinois dreaming of the day that I would own one of these fine motorcycles. Still unsure of the specific model I would pursue, I went on your website to start my research. I found my dream bike. I put the idea of purchasing one in the back of my mind for one day down the road. I happened to be in the area of Heritage Harley-Davidson and thought I would stop in to see my dream bike in person. I had driven past the impressive looking dealership many times before, but never went inside before. My wife was with me and also wanted to see the bike I had ridden in Las Vegas. As we walked into the dealer, we were greeted right away by a smiling representative. They were ready to answer any questions I had about Harley-Davidson and their products. There was no pressure to purchase anything. After answering my questions, my wife called me to the other side of the dealer to show me some Harley-Davidson jeans. After trying them on, I was sold and wanted to purchase 3 more pairs. Unfortunately, they only had one pair in stock. The sales person was quick to give me the option of placing an order. She said that I would have the additional pairs in my hands within a week. As promised, I received a phone call from the dealer letting me know my jeans were in.
The following Saturday, I went to pick up my jeans. I was again greeted by a smiling representative. My jeans were in hand quickly. Before leaving, I wandered over to look at the bike I hoped to own one day. My wife mentioned that she had spotted the same model and year in the used bike section of the dealer. It was an exceptional value. Ken took the time to answer any questions I had on the bike, again without any pressure to purchase. Well, I needed to think about this large purchase. I went to breakfast with my wife. Before I had coffee in my cup, I knew I needed to call Ken to tell him I would take the bike. To my dismay, Ken informed me that another person decided to purchase the bike. Ken felt bad, so he gave me the option to purchase the brand new model he had on the floor, at an unbelievable price. My last concern was winter storage. Without hesitation Ken offered to store my new bike at no additional charge. After finalizing the purchase, Ken took the time to show both of us the inner workings of his dealership then introduced us to several members of his team. One took the time to fit us both with new helmets to be sure our rides would be safe ones. The rest, as they say, is history. I am now the proud owner of a new 2007 Dyna Screamin Eagle. I never, in my wildest dreams, thought I would have my dream bike this soon. It was this exceptional experience and being able to get a tremendous value that made up my mind. The little push from my wife didn’t hurt either.
My wife and I have stopped back in to drop off some toys for your Toys For Tots program. Again, Ken took the time to show us where our bike would be spending the winter months ahead. In my opinion, Ken and his team offer this kind of consistent and exceptional customer service. This top rate treatment shows why Harley-Davidson has millions of loyal clients and riders. My wife and I look forward to many years of riding our Harley-Davidson and continuing our relationship with Ken and the exceptional staff at Heritage Harley-Davison.
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| By: David Schaumburg ,IL |
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"Just wanted to drop a note before this year ends and thank everyone at Heritage Harley - Davidson. I had not rode for almost 30 years and was very apprehensive about riding the 2007 Road King Classic. The Sales staff was wonderful, so I bought the beast. The instructors at the Riders Edge were great. The ladies in the clothing department are always helpful. Overall experience is second to none. Best Wishes to all fellow Harley Riders. See you in 2008 "
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| By: John Naperville,IL |
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"I may be a guy with the most atypical biker look. However, when I walked into the dealership, everyone welcomed me and made me feel a part of their family. All the sales staff was courteous and my buying experience could not have been better. I am so happy to be a proud owner of my 2003 Dyna Low Rider with a lot of chrome. My mid-life crisis has been tamed. Thank you, Ken!!"
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| By: Seiji Libertyville,IL |
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"I purchase my 2007 Ultra a few months ago. I've bought alot of cars,boats and motorcycles over the years, Ken and his crew are one class act. Great buying experience!! I met Kyle and his crew in service and was also impressed."
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| By: Jeff New lenox,IL |
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"I had the best experience purchasing my first bike ever from Heritage. I had been to several other dealerships in the area but Heritage treated me the best. I thank you all.
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| By: Mike Woodridge,IL |
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"Your sales staff far excedes that of other Harley dealerships as does the staff in your motorclothes department. Very friendly and did not ignore us when we came in. A very special thanks to those who allowed me to go with your Riders Edge group to obtain my license even though I took the course at another dealership. Your professionalism and courtesy has earned you a long time customer. Many thanks. "
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| By: bob west chicago,IL |
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"My experience here is better than any other dealership I have visited. From the moment you walk in the door, you are greeted in a friendly manner by the very helpful staff. Everybody from the girls at the reception desk, the ladies in the clothing area, the guys at the parts desk, even the salesmen, make you feel welcome and will happily answer any question you have, no matter how "dumb" you might feel it to be.
Thanks to my experience at Heritage HD through the Riders Edge course and in buying an '07 Dyna Street Bob, I will only deal with Heritage HD when it comes to all my future Harley-Davidson related purchases and maintenance."
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| By: Pete Aurora,IL |
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"The whole experience was great. Terry Grimes is a great asset to your company. He was very knowledgeable when I purchased my used 2006 Street Glide. Service and parts went above and beyond on my genuine parts purchase. I have nothing but positive things to say about Heritage Harley Davidson. Even the clothing section helped to fit my wife and me with our leather coats.
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Ken Kowal
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| By: Ken lemont,IL |
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"I am very happy with the purchase of my Electra Glide Standard. From the time I stepped in through doorway, the people at Heritage made me feel comfortable, everyone from the sales team to the service department to the clothing and accessories. I am glad I made the purchase with Heritage. "
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| By: Kenneth Naperville,IL |
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"I bought my Road King before the expansion. Good service from sales, my bike was ready with all of the accessories installed as requested. I have been treated well by the parts department when I have purchased maintenance items and currently have an appointment with service to install some pipes aand a jet kit. You guys keep me coming back."
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| By: Corey Naperville,IL |
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"Very impressed by your sales team, they bent over backwards to make my buying experience enjoyable I just regret not buying my first bike from you guys. Being a military man this is why I entered the Harley family. Your team keeps the brotherhood alive GOOD JOB"
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| By: Bryon shorewood,IL |
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"I wanted a Black Cherry Streetbob, no one had one in stock where ever I went. Heritage called around and they found me one. Next thing I knew it was mine. This is my first bike I have owned. Thanks Heritage and all the guys who got it ready for me to take home. "
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| By: Theresa Wenona,IL |
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"Thank You again !!!!! My Wife and I just purchased our third motorcycle from Heritage H-D. Needless to say a great staff all around,from general manager to porters. A true 5-star dealership. My oldest son is ready to purchase a new harley I'm sure it will be from Heritage. I recomend you to everyone I talk to looking for a new or used bike. Terry was great making my youngest son feel at home checking out comfortable seats & bars on the bike we purchased. Again great job to all keep it up. "
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| By: James Aurora,IL |
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"I recently purchased a new Road King. I have been looking for quite some time and at other dealerships. Heritage was the only dealership that made me feel comfortable walking in the door without feeling pressured. Everyone was friendly and greated you without making you feel like you had to buy anything. They gave you space and freedom to look around. Once I was ready for assistance, Terry answered all my questions and advised me on the various differences and options available on the models I was interested in. He took the time to understand what I was interested in. If he did not know something (I asked a lot of questions) he got me the answer or introduced me to someone who could. I actually dreaded the buying process, but was totally impressed with how great everyone was. I wish I could remember everyone's names as I type this to personally thank them, but everyone in sales, service, parts, finance, merchandise (the ladies are great!....Sorry Terry but they are better looking than you)were fantastic! Thanks for a great buying experience!!! Heritage was the most customer friendly and customer oriented organization I have the pleasure of dealing with in years! Thanks to everyone for the friendly professionalism!"
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| By: Bob Aurora,IL |
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"No pressure, extremely helpful and kind staff is why I made my purchase at Heritage Harley. Not to mention the amount of bikes in the showroom is impressive. I just stopped in to "look around" and felt very welcome there. Enough to buy my 1st Harley! They have an awsome selection of accessories which I'm still trying to choose from! Thank You Heritage for everything. I have recomended you, and will continue to do so! Thanks again! Jason, Naperville."
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| By: Jason Naperville,IL |
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"My husband has his heart set on a Harley Davidson motorcycle for about ten years now and since this year was his 40th birthday, we decided to buy one from Heritage Harley. We had ordered it for May delivery, but at Christmas time, I secretly contacted, our phenomenal sales rep, and told him to move the bike up for February delivery so it would be here before my husband's 40th birthday. The whole dealership was great about making sure that this birthday surprise was memorable and they were so accommodating with all my special requests. I highly recommend this dealership, in particular, for your purchase of your dream machine. It has been a phenomenal experience and my husband is over the moon with excitement after receiving his surprise birthday present this weekend. Thanks Heritage Harley, for everything! "
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| By: Marie Oswego,IL |
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" I just want to take the time to say thank you to everyone. I never got the chance to say thank you for what you guys did a few years back, nor will I ever forget. But after I came in and picked up a new 07. Not only did you go out of your way, you remembered and asked how everything was. I can’t thank you enough. You guys are all family in my book. And with that I wish all of you a great Christmas and a Happy New Year. "
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| By: sean lisle,IL |
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"Wife bought a 2005 Deluxe in Oct, I bought a 2007 Ultra in Nov. Extremely pleased with the professional atmosphere and attitude at all levels of the dealership. Every one was very informative ,took time to answer my questions and made sure we were well taken care of. Strongly recommend Heritage to all my friends for a purchase of any kind!!"
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| By: Ron Carol Stream,IL |
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"Dear Heritage Harley-Davidson,
I have recently had the opportunity to work with your staff in the Parts and Service depts., and have had several discussions with the guys in Sales. I've been riding on and off since 1971. Over the years everything has changed, this brings me to the reason I'm writing you. With true sincerity I am able to say that Heritage Harley-Davidson is the BEST experience I have had with any dealership, period. I will continue to be a customer of yours for a long time. So I say Thank You to all @ Heritage Harley-Davidson.
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| By: Rich Woodridge,IL |
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"This is our first Harley and we will be back for more.The Sales Force was the best!!!No pressure. They asked us what exactly we wanted to do and showed us our options.The Ultra classic is great.Parts and apparel have been great as well.Thank you for a perfect experience.
They have called to check on us and the bike.Every visit he has made himself available and answered all our questions. Thanks again Heritage."
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| By: Ray and LIsa Bolingbrook,IL |
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"Thanks to the Sales Team, we had a great experience at Heritage HD. Jim was very helpfull in helping us make our choice. As well as the rest of the staff for our other needs. I would recommend the Sales Staff to anyone looking for a bike or parts to customize the bike they already have. "
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| By: Anonymous Aurora,IL |
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"Well after purchasing three bikes from Heritage, I would say I am very pleased with their Sales Dept. In addition to the Sales Dept., the Service Dept. has provided the best service I have been able to find locally. Several times they have made adjustements to accomodate a customer. I highly recommend the Sales and Service at Heritage Harley. By the way, the Motor Clothes Dept. is not too shabby either. Pay them a visit."
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| By: Marcus Wheaton,IL |
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"Thank You for making my dream come true. I am now a proud owner of an '06 XL 883 Custom Sportster. I was very pleased with the salesperson who presented himself very well and did a very good job in helping me. I have a couple of friends who are thinking about buying Harleys for themselves and will send them your way. You did a wonderful job. Keep up the good work
Antonio "INDIANBOY" Espinosa
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| By: Antonio Aurora,IL |
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"I spent a great deal of time looking for the right dealership and the right motorcycle for me. This was going to be a big investment and I wanted to feel comfortable with it. Heritage Harley-Davidson was the only dealership I needed to visit. From top to bottom they are first class. Whatever my motorcycle needs are, they have the answers and they do it right. Thank you Heritage for helping me become a Harley rider for life."
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| By: Paul Clarendon Hills,IL |
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"The was my third purchase from Heritage and it just keeps getting better. All my questions have been answered when asked, the service staff is one of the best ever, and my wife loves Terry in sales. You have a great facility and staff. I will continue to be a customer of Heritage HD untill I can't ride any more. Then I'll just come in for the free coffee."
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| By: Bill Darien,IL |
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"From begining to end the service I have recieved there has been exceptional. I am greeted every time I walk into the showroom for any reason. Based on my experience at another Chicago Dealership, it is a joy to be associated with Heritage HD.
Keep up the customer service."
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| By: Robert Aurora,IL |
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"Had my bike in for service and out of all the local HD Dealers Heritage HD has been the best.
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| By: Richard Downers Grove ,IL |
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"I just wanted to take the time to let all of you know that you have made my experience of purchasing my first bike one that I will never forget. Because of you GREAT service from sales to service and everything in between you have gained two customers for life!!!! Thanks again and keep up the good work."
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| By: Matt Joliet,IL |
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Tel:630-420-1942 www.heritagehd.com Serving the Chicagoland Area since 1987
Exclusive ON-SITE RIDER'S EDGE® Training Course and Class Room!
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